Engendering reciprocity: an important value of followup
Reciprocity is recognized as an important psychological factor in selling and negotiations (see this excerpt from Bazerman/Malhotra’s “Negotation Genius” for a brief discussion on reciprocity). If...
View ArticleNuts & bolts: a simple collections procedure
[Nuts & Bolts is a new category focusing on basic business practices for the entrepreneur or established business. Look for new Nuts & Bolts posts approximately weekly.] I saw my brother-in-law...
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